📕User Agreement
HKD.com (hereinafter referred to as “Company”) is a company, which operates the website https://www.hkd.com/global (hereinafter referred to as “this website” or “website”), which is a platform for users to conduct digital asset transactions and provide related services (hereinafter referred to as “the service” or “service”). For the convenience of expression in this agreement, the company and this website collectively use "we" or other first-person pronouns in this agreement. As long as the natural persons or other subjects who log in to this website are users of this website, for the convenience of the expression in this agreement, the following uses "you" or other second-person pronouns. For the convenience of expression in this agreement, we and you are collectively referred to as "both parties" in this agreement, and we or you are collectively referred to as "one party". All contents of this website may be provided in multiple languages for the convenience of users.
Important:
We specifically remind you:
1 The digital asset itself is not issued by any financial institution or company or this website;
2 The digital asset market is new, unconfirmed, and likely not growing;
3 Digital assets are mainly used by speculators in large quantities, and are relatively rarely used in retail and commercial markets. Digital asset transactions have extremely high risks. They are traded continuously throughout the day, and there is no limit on ups and downs. The price is easily affected by market makers and global government policies. fluctuates greatly;
4 If the company, in its sole judgment, believes that you have violated this agreement, or that the services provided by this website or your use of the services provided by this website are illegal according to the laws of your jurisdiction, the company reserves the right to suspend or Terminate your account, or suspend or terminate your use of the services provided by this website or digital asset transactions. U.S. persons located in the United States are prohibited from using the services offered on this site.
Digital asset trading has extremely high risks and is not suitable for most people. You understand and understand that this transaction may result in partial or total loss, so you should determine the amount of the transaction based on the degree of loss you can bear. You understand and understand that digital assets will generate derivative risks, so if you have any questions, it is recommended to seek the assistance of professional consultants first. In addition, in addition to the risks mentioned above, there will be unforeseen risks. You should carefully consider and use a clear judgment to evaluate your financial situation and the above risks before making any decision to buy or sell digital assets, and bear all the resulting losses, for which we shall not be liable.
We alert you:
1 You understand that this website is only a place for you to obtain digital asset information, find trading parties, negotiate and conduct transactions on digital asset transactions. This website does not participate in any of your transactions, so you should make your own prudent judgment to determine the relevant The authenticity, legality and validity of digital assets and/or information, and bear the responsibilities and losses arising therefrom.
2 Any opinions, news, discussions, analyses, prices, recommendations and other information on this website are general market commentary and do not constitute investment advice. We shall not be liable for any damages, including but not limited to any loss of profits, arising directly or indirectly from reliance on this information.
3 The content of this website is subject to change at any time without prior notice. We have taken reasonable measures to ensure the accuracy of the information on the website, but we cannot guarantee its accuracy, and we will not be responsible for any Losses arising directly or indirectly from failure to link to the Internet, delay or failure to transmit or receive any notices and information.
4 There are also risks in the use of Internet-based trading systems, including but not limited to software, hardware and Internet link failures. Since we have no control over the reliability and availability of the Internet, we cannot be held responsible for distortions, delays and link failures.
5 https://www.hkd.com/global is the only official external information release platform for this website;
6 It is prohibited to use this website to engage in all illegal transactions or illegal acts such as money laundering, smuggling, commercial bribery, etc. If any suspected illegal transactions or illegal acts are found, this website will take various available means, including but not limited to freezing accounts , notify the relevant authorities, etc., we do not assume all the responsibilities arising therefrom and reserve the right to hold relevant persons accountable.
7 It is forbidden to use this website to conduct malicious market manipulation, unfair trading and other unethical trading activities. If such incidents are found, this website will take warnings, warnings, and warnings for all unethical behaviors such as malicious price manipulation and malicious influence on the trading system. Restricting transactions, closing accounts and other preventive protection measures, we do not assume all responsibilities arising therefrom and reserve the right to hold relevant persons accountable.
I. General rules
1.1 "User Agreement" (hereinafter referred to as "this agreement" or "this terms and conditions"), by the text, "Privacy Policy", "Know Your Customer and Anti-Money Laundering Policy" and this website has All kinds of rules, statements, instructions, etc. that have been published or may be published in the future.
1.2 Before using the services provided by this website, you should read this agreement carefully, and if you have any incomprehension or other necessity, please consult a professional lawyer. If you do not agree to this agreement and/or its modifications at any time, please stop using the services provided by this website or log in to this website immediately. Once you log in to this website, use any services of this website or any other similar behavior, you have understood and fully agree to the contents of this agreement, including any modification made by this website to this agreement at any time.
1.3 You can become a member of this website (hereinafter referred to as "Member") by filling in the relevant information in accordance with the requirements of this website and successfully registering through other relevant procedures, and click "Agree" during the registration process. button means that you have entered into an agreement with the company in the form of an electronic signature; or you click on any button marked "Agree" or similar in the course of using this website, or you actually use this website in other ways permitted by this website. When you provide services, it means that you fully understand, agree and accept all the terms under this agreement. Without your written signature, it will not affect the legal binding of this agreement on you.
1.4 After becoming a member of this website, you will obtain a member account and corresponding password, and the member account and password shall be kept by you; you shall be legally responsible for all activities and events conducted with your account.
1.5 Only members who become members of this website can use the digital asset trading platform provided by this website to conduct transactions and enjoy other services specified by this website that only members can obtain; non-members can only log in to the website, browse the website and other services on this website. the specified available services.
1.6 By registering and using any of the services and features offered by this website, you are deemed to have read, understood and:
1.6.1 Accept all terms and conditions of this Agreement.
1.6.2 You confirm that you have reached the age of 18 or have the legal age to enter into contracts according to different applicable laws, and you accept the services of this website by registering, selling or purchasing, publishing information, etc. on this website Your behavior should comply with the relevant laws and regulations of the sovereign country or region that has jurisdiction over you, and be fully capable of accepting these terms, entering into transactions, and using this website for digital asset transactions.
1.6.3 You guarantee that the digital assets involved in the transaction belong to you are legally obtained and owned.
1.6.4 You agree that you are solely responsible for your own trading or non-trading actions and any gains or losses.
1.6.5 You confirm that the information provided during registration is true and accurate.
1.6.6 You agree to comply with any relevant legal requirements, including reporting any trading profits, for tax purposes.
1.6.7 You agree not to engage in or participate in any conduct or activity that is harmful to the interests of this website or the Company at any time, whether or not in connection with the services provided by this website.
1.6.8 This agreement only binds the rights and obligations between you and us, and does not involve the legal relationship and legal relationship between users of this website and other websites and you due to digital asset transactions dispute.
1.6.1 Accept all terms and conditions of this Agreement.
2. Amendment of the Agreement
We reserve the right to revise this agreement from time to time, and make an announcement on the website, without notifying you separately. The changed agreement will be marked with the change time on the home page of this agreement, and it will take effect automatically once it is published on the website. You should browse and pay attention to the update and change time and content of this agreement from time to time. If you do not agree with the relevant changes, you should immediately stop using the services of this website; if you continue to use the services of this website, it means that you accept and agree to the revised agreement constraints.
3. registration
3.1 Eligibility for registration
You confirm and undertake that: when you complete the registration process or actually use the services provided by this website in other ways permitted by this website, you should have the applicable legal requirements to sign this agreement and use the services of this website. A natural person, legal person or other organization with the capacity. Once you click on the Agree to Register button, it means that you or your authorized agent has agreed to the content of this agreement and registered and used the services of this website by its agent. If you do not have the aforementioned subject qualifications, you and your authorized agent shall bear all the consequences arising therefrom, and the company reserves the right to cancel or permanently freeze your account and hold you and your authorized agent accountable .
3.2 Registration Purpose
You confirm and promise that your registration on this website is not for the purpose of violating laws and regulations or disrupting the order of digital asset transactions on this website.
3.3 Registration Process
3.3.1 You agree to provide valid e-mail, mobile phone number and other information according to the requirements of the user registration page of this website. You can use the email, mobile phone number you provide or confirm or other methods allowed by this website as a means of login to enter this website. website. If necessary, in accordance with the relevant laws and regulations of different jurisdictions, you must provide your real name, identity documents and other relevant information as required by laws and regulations, privacy clauses and anti-money laundering clauses, and constantly update the registration information, in line with timely, detailed and accurate information. Require. All originally typed data will be cited as registered data. You shall be responsible for the truthfulness, completeness and accuracy of such information and shall bear any direct or indirect losses and adverse consequences arising therefrom.
3.3.2 If the laws, regulations, rules, orders and other norms of your sovereign country or region have real-name requirements for mobile phone numbers, you agree that the registered mobile phone numbers are registered with real names. If you do not provide them in accordance with the regulations, therefore Any direct or indirect losses and adverse consequences brought to you shall be borne by you.
3.3.3 You legally, completely and effectively provide the information required for registration and have been verified, and have the right to obtain the account and password of this website. When you obtain the account and password of this website, the registration is deemed successful, and you can log in as a member on this website .
3.3.4 You agree to receive emails and/or short messages related to the administration and operation of this website from this website.
3.3.5 Register as a member, expressing willingness to participate in the community established by HKD.com through various social media, including but not limited to WhatsApp, Telegram, WeChat and other groups.
4. Services
This website only provides online trading platform services for your digital asset trading activities (including but not limited to digital asset trading and other services) through this website.
4.1 Service Content
4.1.1 You have the right to browse the real-time market and transaction information of various digital asset products on this website, and have the right to submit digital asset transaction instructions and complete digital asset transactions through this website.
4.1.2 You have the right to view the information under your member account on this website, and have the right to operate the functions provided by this website.
4.1.3 You have the right to participate in website activities organized by this website in accordance with the activity rules published on this website.
4.1.4 Other services that this website promises to provide you.
4.2. Service Rules You undertake to abide by the following service rules of this website:
4.2.1 You should abide by the requirements of laws, regulations, rules, and policies to ensure the legality of all sources of digital assets in your account, and shall not engage in illegal or other damage to this website or third parties on this website or using its services Rights and interests activities, including but not limited to sending or receiving any information that is illegal, illegal, or infringing on the rights and interests of others, sending or receiving pyramid schemes or other harmful information or remarks, using or forging email header information on this website without the authorization of this website Wait.
4.2.2 You shall abide by laws and regulations and properly use and keep your account number, login password, fund password, mobile phone number bound to your registration, and mobile verification code received by your mobile phone. You are responsible for any operations and consequences of using your account and login password, fund password, and mobile phone verification codetake full responsibility. When you find that the account number, login password, or fund password or verification code of this website is used by a third party without your authorization, or there are other account security problems, you should immediately and effectively notify this website and request this website to suspend the service of this website account . This website has the right to take action on your request within a reasonable time, but this website does not assume any responsibility for the consequences that have occurred before taking action (including but not limited to any loss to you). You may not give, borrow, lease, transfer or otherwise dispose of your account on this website to others without the consent of this website.
4.2.3 You agree to conduct all activities under your account and password on this website (including but not limited to information disclosure, posting information, clicking on the Internet to agree to or submitting various rules and agreements, online renewal of agreements or purchases) services, etc.) are liable.
4.2.4 When you conduct digital asset transactions on this website, you must not maliciously interfere with the normal conduct of digital asset transactions or disrupt the transaction order; you must not interfere with the normal operation of this website or interfere with other users’ services to this website by any technical means or other means. use; shall not maliciously slander the goodwill of this website by fictitious facts and other means.
4.2.5 If you have disputes with other users due to online transactions, you shall not request this website to provide relevant information through judicial or administrative channels.
4.2.6 During your use of the services provided by this website, the taxable taxes, as well as all hardware, software, service and other expenses, shall be solely judged and borne by you.
4.2.7 You should abide by this agreement and other terms of service and operating rules published and updated by this website from time to time, and have the right to terminate the use of the services provided by this website at any time.
4.2.8 Services Provision and Transaction Management
4.2.8 (a): Transaction Management and Abnormal Conditions
In connection with the services rendered by HKD.com on the HKD.com Platform:
We retain the exclusive authority to undertake, annul, rectify, recover, and/or reverse any transaction or transfer involving Digital Assets. This authority extends to nullifying unusual transaction outcomes at our sole discretion, even subsequent to the deduction of funds from your account(s). Such actions may be taken due to abnormal transactions, disruptions in the market, and other irregular circumstances stemming from, linked to, or arising from system malfunctions, platform system glitches, network breakdowns, distributed denial of service (DDoS) assaults, hacking incidents, and other unforeseen factors. Additionally, we reserve the right to execute these measures in response to legal requests such as subpoenas, court orders, or government directives. Should we suspect that a transaction is connected to money laundering, terrorist financing, fraudulent activities, or any form of financial misconduct, or if the transaction is determined to be erroneous or violates the stipulations outlined in these Terms, we retain the authority to act accordingly. For Futures, Peer-to-Peer (P2P) transactions, and Margin Lending, we maintain the prerogative to retroactively reverse all transactions occurring within a specified time frame, as delineated in the respective user agreement. In such occurrences, HKD.com will reverse the transaction in question and debit the corresponding Digital Assets from your account(s) in order to recuperate losses arising from said transaction. It is imperative to note that we are under no obligation to reinstate any purchase or sale order at the same terms or price as the annulled transaction.
4.2.8 (b): Prohibition of Unfair Trading Behaviors
Furthermore, we categorically prohibit unjust trading practices. HKD.com reserves the unchallenged right, as determined at our sole discretion, to assume control of your account should you:
(i) Engage in activities such as price manipulation, insider trading, market distortion, or other malevolent actions adversely affecting the market;
(ii) Exploit vulnerabilities within the Service, or employ other unreasonable methods, with the intention of causing harm to other users or HKD.com;
(iii) Participate in any activities that, in the estimation of HKD.com, pose a threat to the overall health of the market.
Moreover, we retain the authority to implement various actions, including but not limited to account closure, trading restrictions, trading halts, transaction cancellations, transaction rollbacks, and the restitution of pertinent Digital Assets to any aggrieved party, in order to mitigate any adverse impacts on the well-being of the market. Under no circumstances shall we be held liable for any losses incurred due to such actions taken against you.
4.3. Product Rules
4.3.1 Browsing transaction information When browsing transaction information on this website, you should carefully read all the contents contained in the transaction information, including but not limited to price, order volume, handling fee, buying or selling direction, you are fully After accepting all the content contained in the transaction information, you can click the button to conduct the transaction.
4.3.2 Submitting the order After viewing the transaction information and confirming that it is correct, you can submit the order. After you submit the transaction entrustment, you authorize this website to conduct the corresponding transaction matching on your behalf. This website will automatically complete the matching transaction when there is a transaction that meets your entrusted price without notifying you in advance.
4.3.3 View transaction details You can view the corresponding transaction records through your account.
4.3.4 Cancellation/modification of the order, you have the right to cancel or modify the order at any time before the order is completed.
5. Rights and obligations of this website
5.1 If you do not have the registration qualifications stipulated in this agreement, this website has the right to refuse your registration. If you have already registered, this website has the right to cancel your membership account. This website reserves the right to you or your The agent's right to be held accountable. At the same time, this website reserves the right to decide whether to accept your registration under any other circumstances.
5.2 According to the judgment of this website, when this website finds that you or your associated account users are not suitable for high-risk investment, it has the right to suspend or terminate your account and the use of all associated accounts.
5.3 This website has the right to suspend or terminate the use of the account when it finds that the account user is not the initial registrant of the account.
5.4 When this website reasonably suspects that the information provided by you is wrong, inaccurate, invalid or incomplete through technical testing, manual sampling and other testing methods, it has the right to notify you to correct or update the information or to suspend or terminate the provision of services on this website. .
5.5 This website reserves the right to correct any information displayed on this website if it finds any obvious error.
5.6 This website reserves the right to modify, suspend or terminate the services of this website at any time, and this website does not need to inform you in advance to exercise the right to modify or suspend services; if this website terminates one or more services of this website, the termination shall be made by this website Effective on the date the termination notice is posted on the website.
5.7 This website will take necessary technical means and management measures to ensure the normal operation of this website, and provide necessary and reliable trading environment and trading services to maintain the order of digital asset trading.
5.8 If you have not used the membership account and password of this website to log in to this website for one year in a row, this website has the right to cancel your account on this website. After the account is cancelled, this website has the right to open the corresponding member name to other users for registration and use.
5.9 This website protects the security of your digital assets by strengthening technical investment and improving security precautions, and will notify you in advance when there are foreseeable security risks in your account.
5.10 This website has the right to delete all kinds of content information on this website that do not comply with laws and regulations or the provisions of this website at any time, and this website does not need to notify you in advance to exercise such rights.
5.11 This website has the right to request you to provide more information or materials in accordance with the requirements of the laws, regulations, rules, orders and other norms of your sovereign country or region, and to take reasonable measures to comply with local norms You are obliged to cooperate; this website has the right to suspend or permanently stop opening some or all of the services of this website to you according to the requirements of the laws, regulations, rules, orders and other norms of your sovereign country or region.
6. Compensation
6.1 In no event will our liability for direct damages to you exceed the total service fee we charge you for your use of this website for a period of three (3) months.
6.2 If you violate this agreement or other laws and regulations, you must compensate us at least USD 2 million and bear all the costs (including attorney fees, etc.) arising therefrom. If it is not enough to cover the actual loss, you must make up Complete.
7. The right to seek injunctive relief
We and you both acknowledge that common law remedies for your breach or possible breach may not be sufficient to cover all of our losses, so we have the right to seek injunctive relief and common law or possible breach in the event of your breach or possible breach all other remedies permitted in equity.
8. Limitation of Liability and Disclaimer
8.1 You understand and agree that under no circumstances shall we be liable for:
8.1.1 Loss of income;
8.1.2 Trading profits or contract losses;
8.1.3 Losses due to business interruption;
8.1.4 Loss of expected monetary savings;
8.1.5 Losses caused by information problems;
8.1.6 Loss of opportunity, goodwill or reputation;
8.1.7 Corruption or loss of data;
8.1.8 The cost of purchasing substitute products or services;
8.1.9 any indirect, special or incidental loss or damage arising out of tort (including negligence), breach of contract or any other cause, whether or not such loss or damage could be reasonably foreseen by us; whether or not we be advised in advance of the possibility of such loss or damage.
Clauses 8.1.1 to 8.1.9 are independent of each other.
8.2 You understand and agree that we shall not be liable to you for any damages arising from any of the following:
8.2.1 Your specific transaction may have a material violation of law or breach of contract.
8.2.2 Your conduct on this website is suspected of being illegal or immoral.
8.2.3 Expenses and losses arising from the purchase or acquisition of any data, information, or transactions, or alternative behaviors through the services of this website.
8.2.4 Your misunderstanding of the services of this website.
8.2.5 Any other loss related to the services provided by this website which is not caused by us.
8.3 We are not responsible for the maintenance of information network equipment, information network connection failure, computer, communication or other system failure, power failure, weather, accidents, strikes, labor disputes, riots, uprisings, riots, productivity or means of production Deficiencies, fires, floods, storms, explosions, wars, bank or other partner causes, digital asset market crashes, government actions, orders of judicial or administrative authorities, other acts or other acts beyond our control or our ability to control. We do not assume any responsibility for the inability or delay of service due to third-party reasons, as well as for your losses.
8.4 We cannot guarantee that all the information, programs, texts, etc. contained in this website are completely safe, and will not be interfered and destroyed by any malicious programs such as viruses and Trojans. Any programs, information, data, etc., are your personal decisions and bear your own risks and possible losses.
8.5 We do not make any guarantees and commitments for any information, products and business of any third-party website linked in this website, or any other content that does not belong to our subject. Services, information and products are all determined by you personally and assume all responsibilities arising therefrom.
8.6 We do not make any express or implied warranties for your use of the services of this website, including but not limited to the applicability of the services provided by this website, the absence of errors or omissions, continuity, accuracy, reliability, suitability for a certain specific use. At the same time, we do not make any promises and guarantees for the validity, accuracy, correctness, reliability, quality, stability, completeness and timeliness of the technology and information involved in the services provided by this website. Whether to log in or use the services provided by this website is your personal decision and is at your own risk and possible losses. We do not make any express or implied guarantee for the market, value and price of digital assets. You understand and understand that the digital asset market is unstable, and prices and values may fluctuate or collapse at any time. Trading digital assets is your personal freedom Choose and decide at your own risk and possible losses.
8.7 Our warranties and undertakings set out in this Agreement are our sole warranties and representations with respect to this Agreement and the services provided by this website, and supersede any warranties and undertakings arising from any other means and means, whether in writing or Oral, express or implied. All such warranties and representations represent only our own promises and warranties and do not guarantee that any third party will comply with the warranties and promises contained in this Agreement.
8.8 We do not waive any rights not mentioned in this Agreement to limit, exclude or set off our liability for damages to the fullest extent applicable by law.
8.9 By registering, you agree to any operation we perform in accordance with the rules set forth in this agreement, and any risk arising therefrom shall be borne by you.
9. Termination of the agreement
9.1 This website has the right to terminate all services of this website in accordance with this agreement. This agreement shall be terminated on the day when all services of this website are terminated.
9.2 After the termination of this agreement, you have no right to require this website to continue to provide it with any services or perform any other obligations, including but not limited to requiring this website to retain or disclose to you any information in its original website account, Forward any information, etc., to you or a third party that they have not read or sent.
9.3 The termination of this agreement does not affect the non-compliance party's requirement to undertake other responsibilities.
10. Intellectual Property
10.1 All intellectual achievements contained in this website include but are not limited to website logos, databases, website designs, text and graphics, software, photos, videos, music, sounds and combinations thereof, software compilation, related source code and software The intellectual property rights (including applets and scripts) are owned by this website. You may not reproduce, alter, copy, transmit or use any of the foregoing materials or content for commercial purposes.
10.2 All rights (including but not limited to goodwill and trademarks, logos) contained in the name of this website are owned by the company.
10.3 Your acceptance of this agreement shall be deemed that you voluntarily own the copyright of any form of information you publish on this website, including but not limited to: reproduction rights, distribution rights, rental rights, exhibition rights, performance rights, exhibition rights, Broadcasting rights, information network dissemination rights, filming rights, adaptation rights, translation rights, compilation rights and other transferable rights that should be enjoyed by the copyright owner are exclusively assigned to this website for free. Get full compensation. The validity of this agreement applies to any content of works protected by copyright law that you publish on this website, whether the content is formed before or after the signing of this agreement.
10.4 You shall not illegally use or dispose of the intellectual property rights of this website or others in the process of using the services of this website. You may not publish or authorize other websites (and media) to use the information published on this website in any form.
10.5 Your access to this website or use of any services provided by this website shall not be deemed as an assignment of any intellectual property rights by us to you.
11. Information Protection
Subject to the stipulations of the "Privacy Policy" separately published on this website.
12. Calculation
All transaction calculation results have been verified by us, and all calculation methods have been published on the website. The use of the website is guaranteed to be uninterrupted or error-free.
13. export control
You understand and acknowledge that in accordance with the relevant laws of Seychelles, you may not export, re-export, import or transfer any material (including software) on this website, so you warrant that you will not actively commit or assist or participate in any of the above violations Exports or related transfers or other violations of applicable laws and regulations; if such situations are found, they should promptly report to us and assist us in handling them.
14. Transfer
The rights and obligations stipulated in this Agreement also govern the assignees, heirs, executors and administrators of the parties who derive benefits from such rights and obligations. You may not assign to any third party without our consent, but we may assign our rights and obligations under this Agreement to any third party at any time with notice to you.
15. Divisibility
If any provision of this Agreement is found to be unenforceable, invalid or illegal by any court of competent jurisdiction, this does not affect the validity of the remaining provisions of this Agreement.
16. non-agency relationship
Nothing in this Agreement shall be deemed to create, imply or otherwise treat us as your agent, trustee or other representative, except as otherwise provided in this Agreement.
17. Abstaining
A waiver by us or either of you of any breach of contract or other liability under this Agreement shall not be deemed or construed as a waiver of other breach of contract; the failure to exercise any right or remedy shall not be construed in any way as a Waiver of Rights or Remedies.
18. Title
All headings are provided for convenience only and are not intended to expand or limit the content or scope of the terms of this agreement.
19. Applicable Law
The entire contents of this agreement are concluded in accordance with the laws of Seychelles, and its establishment, interpretation, content and implementation shall be governed by the relevant laws of Seychelles; any claims or lawsuits arising from the services agreed in this agreement shall be governed by Seychelles laws the laws governing, interpreting and enforcing.
For the avoidance of doubt, this clause expressly applies to any claim of infringement against us. The competent court or forum for any claim or action against or in connection with us shall be in Seychelles. You unconditionally acquire exclusive jurisdiction to litigate and appeal in the courts of Seychelles. You also unconditionally agree that disputes or issues related to this agreement or any claims and lawsuits arising from this agreement shall be exclusively located in Seychelles, and if other businesses of this website have a special agreement on jurisdiction, such agreement shall prevail. The principle of forum non-convenience does not apply to the court chosen under these Terms of Service.
20. Effectiveness and Interpretation of the Agreement
20.1 This agreement takes effect when you click on the registration page of this website to agree to register, complete the registration process, and obtain the account and password of this website, and are binding on this website and you.
20.2 The final interpretation right of this agreement belongs to this website.
Know Your Customer and Anti-Money Laundering Policy
I. Introduction
1.1 We pledge to prudently comply with "Know Your Customer" and Anti-Money Laundering related laws and regulations and shall not knowingly violate this "Know Your Customer and Anti-Money Laundering Policy". Within the scope of our reasonable control, we will take necessary measures and technologies to provide you with safe services, so as to protect you from the losses caused by the money laundering of criminal suspects as much as possible.
1.2 Our know-your-customer and anti-money laundering policy is a comprehensive international policy system, including the know-your-customer and anti-money laundering policies of the different legal jurisdictions to which you belong.
2. Know your customer and anti-money laundering policies are as follows:
2.1 Promulgate know-your-customer and anti-money laundering policies and update them from time to time to meet the standards set by the corresponding laws and regulations;
2.2 Promulgate and update some guidelines and rules for the operation of this website, and our staff will provide services in accordance with the guidelines and rules;
2.3 Design and complete procedures for internal monitoring and control of transactions, such as verifying identity by strict means, and arranging the formation of a professional team dedicated to anti-money laundering;
2.4 Conduct due diligence and ongoing monitoring of customers using a risk-prevention approach;
2.5 Review and regularly review transactions that have occurred;
2.6 Report suspicious transactions to competent authorities;
2.7 Proof of identity, address and transaction records will be maintained for a minimum of six years if submitted to regulatory authorities without prior notice to you.
3. Identity information and verification
3.1 Identity Information
3.1.1 According to different regulations in different jurisdictions and different types of entities, the content of your information collected by us may be inconsistent. In principle, the following information will be collected from registered individuals: Basic personal information: your name, Residential address (and permanent address, if different), date of birth and nationality, etc., as other information may be available. Authentication should be based on documents issued by official or other similar authorities, such as passports, ID cards or other identification documents required and triggered by different jurisdictions. The address you provide will be verified using appropriate methods, such as checking passenger transport bills or rate bills or checking the voter register. Valid photo: Before you register, you must provide a photo of you holding your ID on your chest; Contact: Phone/mobile number and/or valid email address.
3.1.2 If you are a company or other legal entity, we will collect the following information to identify you or the ultimate beneficiary of the trust account. Company registration and registration certificate; a copy of the company's articles of association and memorandum; detailed certification materials of the company's shareholding structure and ownership statement, proving the decision to open an account on this website and the implementation of the board resolution of the authorized client; company directors as required , the identity document of the major shareholder and the authorized signatory of the account on this website; the main business address of the company, if it is different from the company's mailing address, provide the mailing address. If a company's local address is inconsistent with its principal business address, it is considered a higher risk client and needs to submit additional additional documents. Documents issued by other certifications and authorities required by us and documents we deem necessary according to different regulations in different jurisdictions and different types of entities.
3.1.3 We only accept identity information in English or Chinese. If not, please translate your identity information into English and notarize it.
3.2 Confirmation and verification
3.2.1 We ask you to provide the full page content of your identification document.
3.2.2 We ask that you provide a photo of you holding your identification document on your chest.
3.2.3 Copies of supporting documents should generally be checked against the original documents. However, a copy is acceptable if a reliable and appropriate certifier can certify that the copy is an accurate and complete reproduction of the original. Such certifiers include ambassadors, judicial commissioners, magistrates, etc.
3.2.4 The requirement to identify ultimate beneficiaries and account control is to identify which individuals ultimately own or control the direct customer, and/or identify that ongoing transactions are performed on behalf of others. In the case of a business, the identity of major shareholders (such as those holding 10% or more voting interest) should be verified. Generally, holding 25% of the shares will be considered as normal risk, and its shareholder identity must be verified; if holding 10% of the shares or having more voting rights or shares, it is considered high risk, and the shareholder identity must be verified.
4. Monitoring transactions
4.1 We set and adjust the daily transaction and withdrawal maximum limit from time to time according to security and actual transaction conditions;
4.2 If the transactions are frequently concentrated on a registered user or there is an unreasonable situation, our professional team will evaluate and decide whether they are suspicious;
4.3 We may take restrictive measures such as suspending the transaction, rejecting the transaction, and even reversing the transaction as soon as possible, and reporting to the competent authority at the same time, and reporting to the competent authority at the same time. inform you;
4.4 We reserve the right to refuse registration applications from persons in jurisdictions that do not meet international anti-money laundering standards or who could be considered politically exposed persons Doing so does not violate any obligations and responsibilities towards you.
Withdrawal Limitation and Processing Time Policy
1. Withdrawal Limitation using the Even Distribution Method
In certain unforeseen circumstances, which may include but are not limited to increased withdrawal requests or market volatility, HKD.com Limited ("HKD.com") may, at its sole discretion, implement a withdrawal limitation using the Even Distribution Method. This mechanism aims to ensure fairness and equal access to available cryptocurrency assets for all our valued users without compromising the overall stability and security of our platform.
2. Withdrawal Processing Time Adjustment
During the implementation of the withdrawal limitation using the Even Distribution Method, the standard withdrawal processing time may be subject to adjustments. Under such circumstances, HKD.com reserves the right to extend the withdrawal processing time to a maximum of 30 days. This extension allows us to effectively manage and process withdrawal requests while maintaining the security and integrity of our platform.
3. Special Case: Uniformity Principle
HKD.com adheres to the Uniformity Principle to ensure that all users are treated fairly and equitably during periods of increased withdrawal demand or exceptional market conditions. This principle underscores our commitment to providing a level playing field for all users, regardless of the specific situation.
4. Evenly Distributed Understanding Principle
Our Evenly Distributed Understanding Principle reflects our dedication to transparency and clear communication with our users. We strive to provide you with comprehensive information and updates regarding any changes to our withdrawal processes, ensuring that you are well-informed and understand the measures we may implement to protect the interests of all users. By using our platform and services, you agree to abide by the terms outlined in this section and acknowledge that HKD.com may employ the Even Distribution Method and adjust withdrawal processing times as deemed necessary to safeguard the interests of our client community. We remain committed to maintaining the security, stability, and fairness of our cryptocurrency exchange platform, and we appreciate your understanding and cooperation in these matters.
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